I've always had a great time coming here since they opened up many moons ago, lol. Always a great staff, friendly people, just a great atmosphere. Let's not forget hitting my first ever JACKPOT a couple days ago. Seriously though, 5 stars in my book from the start!
I get the impression that you guys only want to take our money but not give hardly any back!! Not fair!! Not right!!!!
Like all Oklahoma casinos being unregulated they have a license to rob and they do. The payout percentage here is so low you have a better chance of getting hit by a flying nun over winning here. Had a max bet bonus betting $8.88 a spin here that paid $36.67.....this place is a joke. It was once a great place to play but greed has ruined this casino, comps are terrible as the pays and the food here is even worse.
I use to enjoy coming there. I live about 10 minutes away. It was my favorite place to play. Not anymore!!!!!!
Even though I don't always win even when I lose I enjoy my time spent there. The games are fun the staff is friendly and it's always a great getaway for some much-needed me time. I absolutely love coming here as a matter fact I'm heading there right now!!!
I understand the casino is in the business to make money. We (your patrons) are there to make money also.
Nice size casino with tons of smokers!
The following reasons are why I only gave Newcastle 2 stars.
Third, the bonuses on the games are ridiculous!!! Example: I was playing .90 cents on the Moolah. Went into the bonus, received over 80 spins. Bonus paid $84 dollars!!! That sucked!!! The bonuses are what we are striving to get while playing the game. To my understanding, the bonus's are what is suppose to pay more!!! Much more!!!
Open the Vault etc. Those games are cheaper to play when I'm out for an evening but don't have much money.
You replaced those games with games that you have to pay more to play.
Fourth, everyone in my family that come out there are still receiving coupons to play. I haven't received anything from you guys in almost 2 months. I was getting coupons, then they just stopped coming! I'm still coming to play (sometimes) but the coupons stopped and I at times, was playing with my card so I stopped using the card.
First, you removed all the games that people like myself like to play. Kaboom,
Fifth, the new restaurant does not compare to Blackjack Grill quality. The food is not better!!!!
Especially when we have spent thousands of dollars at your place.
Newcastle Casino is a US Casino based in Newcastle, Oklahoma. Newcastle Casino is located at 2457 Highway 62 Service Rd, Newcastle, OK 73065, USA.
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